Privacy Policy

Drape & Dream respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices when you shop with us online or in our app.

We collect information you provide directly and data generated when you use our services.

• Account details: name, email, password (stored securely via Supabase Auth).
• Order details: phone number, delivery address, items ordered.
• Communications: messages sent via WhatsApp, contact forms, or email.
• Technical data: device type, browser, and basic usage logs for security and performance.

We use your information to operate our store and serve you better.

• Process and deliver orders.
• Confirm orders and share updates on WhatsApp.
• Save your profile for faster checkout.
• Respond to enquiries and support requests.
• Improve our website, app, and product offerings.
• Prevent fraud and protect our platform.

We do not sell your personal data. We may share limited information with trusted service providers who help us operate our business.

• Payment and delivery partners (only what is needed to fulfil your order).
• Supabase (authentication and secure data storage).
• WhatsApp / Meta (when you choose to message us).

Our website uses cookies and local storage to keep you signed in, remember your bag and wishlist, and improve your browsing experience. You can control cookies through your browser settings.

We use industry-standard measures including encrypted connections (HTTPS) and secure authentication. No method of transmission over the internet is 100% secure, but we work to protect your data.

You may request access to, correction of, or deletion of your personal data by contacting us. You can update your profile anytime from your account page.

• Update profile details from /account.
• Request account deletion via email or WhatsApp.
• Opt out of marketing messages at any time.

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. The latest version will always be available on this page with an updated effective date.

Privacy questions? Email hello@drapeanddream.com or message us on WhatsApp from our Contact page.